As a member of Torc Robotics' Information Technology team the Application Integration Engineer designs, implements, and supports Torc’s enterprise-wide application ecosystem to deliver optimal performance, security, and value. This role applies a deep understanding of Application Programming Interfaces (APIs) and supports complex data flows between systems while prioritizing data integrity and security. The Integration Engineer defines and supports Torc IT’s automation goals using industry best-practices and methodologies for git, CI/CD, and orchestration. Partners with departments, teams, and users to provide solutions. Serves as the technical steward of the application ecosystem they support.

What you'll be doing:

• Maintains knowledge of Torc’s core application offerings and their related API and system integrations; design, develop, test, implement, maintain, and support secure data flow between enterprise information systems and their related applications. Systems include HCM and ERP, CRM, and IAM
• Assists in the evaluation, selection, and implementation of new software and systems that integrate with enterprise applications; reviews existing integrations and recommend optimizations that maximize data integrity, process efficiency, and user experience
• Provides timely application and integration support as necessary, including responding to tickets, errors, alerts, and incidents; works with vendors and third parties as a liaison to implement, maintain, and support applications for our internal customers
• Create and update policies and procedures to define security standards and minimum requirements of API integrations; develops and maintains automation scripts to streamline administrative tasks, reduce toil, and improve system efficiency
• Support, secure, and standardize Torc IT’s automation tooling environment, including Ansible and GitHub; understand SDLC best practices and how it applies to applications, systems, and infrastructure
• Collaborate with the Development Experience team to ensure IT practices align with company standards and requirements
• Develop policy, procedure, standards, and guidelines for IT’s automation platforms; manages and reviews code repository structure, approvals, workflows, and audits
• Provide training, direction, and support to the IT organization around how to consume and optimize automation scripting, version control, code review, testing, and scheduling
• Lead and participate in application and automation projects, including migrations, upgrades, and new implementations
• Write and maintain clear documentation, including diagrams, architecture design reviews, runbooks, test plans, policies, and procedures
• Develop detailed project plans that deliver successful project outcomes and staying current on latest industry standards and trends regarding application integration and automation
• Contribute, as needed, to other IT Enterprise Application team projects and goals
• Support Torc IT’s software management system of application inventory, licensing, ownership, and compliance; collaborate, mentor, and train junior engineers and teammates

What you need to succeed:

• Bachelor’s degree in Computer Science, Information Technology, Software Development, or other related field
• 5+ years working as an integration or automation engineer, or similar role in a high-tech environment; work experience equivalent in lieu of education
• Proficiency in at least one software development language and familiarity with various other technologies such as: Python, Powershell, C#, PHP, JSON, JavaScript, RESTful APIs, SQL, XML, YAML, BASH, or Terraform
• Experience developing and supporting custom integrations and/or using integration middleware such as Anypoint, Boomi, Jitterbit, or SnapLogic
• Knowledge of a variety of databases and ETL (extract, transform, load) tools
• Implementation and administration knowledge of orchestration tools such as Ansible
• Experience with version control and CI/CD tooling such as GitHub, GitLab, and Jenkins
• Strong working knowledge of SDLC (software development life cycle) best-practices and methodologies
• Security first mindset with proven experience implementing centralized logging and auditing
• Proven analytical and problem-solving abilities, especially including the ability to anticipate, identify, and solve critical incidents proactively
• Strong interpersonal skills able to build effective relationships and work collaboratively across a diverse set of technical constituents
• May travel occasionally (<10%) to Torc offices or their partner sites
• Requires appropriate Personal Protective Equipment (PPE) in areas identified through hazard assessment and continuous technical education and training with a passion for knowledge in the field of study to maintain the highest level of knowledge, ingenuity, and creative thinking
• Ability to be flexible on short notice and may work extended hours/weekends/evenings when project demands and ability to work and collaborate across locations over different time zones

Perks of Being a Full-time Torc’r

Torc cares about our team members and we strive to provide benefits and resources to support their health, work/life balance, and future. Our culture is collaborative, energetic, and team focused. Torc offers:

• A competitive compensation package that includes a bonus component and stock options
• 100% paid medical, dental, and vision premiums for full-time employees
• 401K plan with a 6% employer match
• Flexibility in schedule and generous paid vacation (available immediately after start date)
• Company-wide holiday office closures
• AD+D and Life Insurance