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Senior Site Reliability Engineer



Software Engineering
Toronto, ON, Canada
Posted on Thursday, February 29, 2024
We are looking for a Senior Site Reliability Engineer to join our growing Core Services group, the Site Reliability Engineering team! Reporting to the Senior Engineering Manager, you'll apply your technical and domain expertise to solve complex technical and business challenges; respond to and assist with production incidents in collaboration with product teams; participate in design discussions, code reviews, and project-related team meetings; and work with other engineers to develop innovative solutions that meet business needs concerning functionality, performance, observability, scalability, and reliability.

You will:

  • Build, deploy, and maintain observability platforms to enable teams to self-serve their metrics gathering and dashboarding needs
  • Help improve the monitoring and metrics pipelines that application APIs and ETL workflows through SLIs, SLOs, and drill down metrics
  • Partner with other teams to iterate on and improve BenchSci’s Incident Response processes
  • Help other teams to respond, mitigate, and remediate production incidents
  • Help other teams write effective post-mortems and improve our reliability culture and processes
  • Help reduce toil and improve developer productivity by automating our team and business processes
  • Lead software and system design initiatives by leveraging cloud-native design patterns and injecting your cloud expertise into the entire development lifecycle
  • Partner with engineering and product stakeholders and other cross-functional teams to devise and refine requirements
  • Work with your team, Staff Engineers, and Engineering Managers to help promote SRE best practices
  • Communicate cross-cutting decisions to all potentially impacted teams

You have:

  • 5+ years of experience working as a Senior Site Reliability Engineer preferred; background in software engineering preferable
  • Expert knowledge of incident response, observability, and reliability tools and techniques in a cloud-native environment (Google Cloud is preferred, but AWS experience is also valuable)
  • Experience with cloud design patterns (Google Cloud is considered an asset) and developing specialized application stacks on cloud services (Python backend, TypeScript frontend)
  • Experience working in Python and JavaScript/TypeScript codebases
  • Eagerness to share your own ideas, and openness to those of others
Benefits and Perks:
An engaging remote-first culture
A great compensation package that includes BenchSci equity options
A robust vacation policy plus an additional vacation day every year
Company closures for 14 more days throughout the year
Flex time for sick days, personal days, and religious holidays
Comprehensive health and dental benefits.
Annual learning & development budget
A one-time home office set-up budget to use upon joining BenchSci
An annual lifestyle spending account allowance
Generous parental leave benefits with a top-up plan or paid time off options
The ability to save for your retirement coupled with a company match!
About BenchSci:
BenchSci's mission is to exponentially increase the speed and quality of life-saving research and development. We empower scientists to run more successful experiments with the world's most advanced, biomedical artificial intelligence software platform.
Backed by Generation Investment Management, TCV, Inovia, F-Prime, Golden Ventures, and Google's AI fund, Gradient Ventures, we provide an indispensable tool for scientists that accelerates research at 16 top 20 pharmaceutical companies and over 4,300 leading academic centers. We're a certified Great Place to Work®, and top-ranked company on Glassdoor.
Our Culture:
BenchSci relentlessly builds on its strong foundation of culture. We put team members first, knowing that they're the organization's beating heart. We invest as much in our people as our products. Our culture fosters transparency, collaboration, and continuous learning.
We value each other's differences and always look for opportunities to embed equity into the fabric of our work. We foster diversity, autonomy, and personal growth, and provide resources to support motivated self-leaders in continuous improvement.
You will work with high-impact, highly skilled, and intelligent experts motivated to drive impact and fulfill a meaningful mission. We empower you to unleash your full potential, do your best work, and thrive. Here you will be challenged to stretch yourself to achieve the seemingly impossible. Learn more about our culture.
Diversity, Equity and Inclusion: We're committed to creating an inclusive environment where people from all backgrounds can thrive. We believe that improving diversity, equity and inclusion is our collective responsibility, and this belief guides our DEI journey. Learn more about our DEI initiatives.
Accessibility Accommodations: Should you require any accommodation, we will work with you to meet your needs. Please reach out to