Keatext

keatext.ai

Keatext is an AI-based text analytics platform that helps businesses unify feedback from various channels, such as surveys, reviews, and support tickets, to enhance customer and employee experiences. By leveraging machine learning, Keatext provides actionable insights that drive data-informed decision-making, enabling organizations to identify key drivers of satisfaction and dissatisfaction. The platform's automation capabilities significantly reduce analysis time, allowing teams to focus on strategic initiatives. With a strong emphasis on customer experience, Keatext positions itself as a leader in the voice of customer and employee solutions, catering to marketing, CX, and HR teams across various industries.