Join the horticultural innovation leader with Sollum Technologies. Help shape the future of horticulture!

Are you ready to use your talent to serve a mission that matters?

At Sollum Technologies, we don't just innovate—we are reinventing sustainable agriculture on a global scale. As a leader in horticultural LED lighting, we provide greenhouse growers with the most significant and unique solution on the market, powered by Artificial Intelligence and the IoT. Our solution is the only technology capable of dynamically recreating, perfecting, and modulating the Sun's full natural light spectrum in real time. This breakthrough allows us to grow the impossible—enabling the cultivation of any product, anywhere, regardless of climatic constraints. This approach guarantees unmatched performance, driving substantial energy savings, increasing productivity, and optimizing harvest quality. Furthermore, it embodies our commitment to sustainability by actively contributing to the growth of local, ethical, and sustainable agriculture. Finally, our Canadian pride is evident as our scalable solution is designed and manufactured in Canada.

Working for Sollum Technologies means being part of a team where you will contribute to revolutionary breakthroughs while evolving in an environment that fosters growth and creativity. At Sollum, we promote a collaborative and inclusive culture where every voice counts. As a member of our team, you will have professional development opportunities and the chance to grow among industry leaders. We offer stimulating and rewarding workdays in an open-concept space located near Square Victoria. You will benefit from flexible hours and health and wellness programs designed to support your personal and professional fulfillment.

We are currently seeking a competent and proactive Lighting Support Technician to join our team. The ideal candidate will be responsible for on-site troubleshooting, maintenance, and customer support for our lighting solutions.

With a strong focus on customer satisfaction, this role requires functional electrical knowledge, problem-solving skills, and a hands-on approach to ensure the proper functioning and safety of our products. This position involves regular travel within the designated region to assist at various client sites. The candidate may also participate in new client installations and system activations.

Join our team and help deliver reliable lighting solutions through proactive service, optimal customer satisfaction, and successful installations.

Your main responsibilities will include:

• Manage customer tickets for all support (Levels 1 to 3).
  
• Troubleshoot and diagnose complex on-site technical issues, including power issues, wiring faults, and performance discrepancies. Conduct in-depth diagnostics and take necessary measures for resolution.
  
• Support the project team and ensure follow-up on installations and commissioning.
  
• Perform planned preventive maintenance, regular inspections, and client visits (1 time/week) to maintain optimal system performance.
  
• Clients visit 1/week as part of the flexible work mode, and expect approximately 2 to 3 times per week or more at the client site during key seasons.
  

What you need to join our team:

• Education: High school diploma or technical training in electricity or a related field.
  
• Technical Skills: Strong knowledge of Information Technology (IT), networking, and electrical circuits.
  
• Languages: Fluent in English (required for customer support outside Quebec) and French (essential for the Montreal workplace).
  
• Mobility: Valid driver's license and passport for regular travel to Ontario and the United States.
  
• Aptitudes: Ability to work at heights occasionally and a strong orientation toward problem-solving.
  

Additional skills and qualities:

• Previous experience in lighting or electrical troubleshooting or electrical work.
  
• Basic knowledge of lighting control systems.
  
• Creativity and a passion for innovation.
  
• Team player with excellent interpersonal skills.
  
• Insightfulness, rigor, and strong organizational skills.
  
• Ability to propose solutions that align with our values.
  

What we offer you:

• Health and Dental Insurance
  
• Disability Insurance
  
• Life Insurance
  
• Vision Insurance
  
• Complementary Wellness Programs
  
• Vacation and Compensatory Time Off
  
• Flexible Schedules
  

Work Schedule:

• Hybrid work model
  
• 40 hours per week
  

Are you ready to take your career to the next level? Send your application to recrutement@sollum.tech and join us in shaping the future of sustainable agriculture.

• Gender-neutral language is used in this text for ease of reading. We are an equal opportunity employer and do not discriminate based on gender, sex, age, race, color, religion, national origin, disability, or any other protected status. All qualified candidates are encouraged to apply.