📝 Responsibilities

• Customer Marketing Strategy

  • Represent Transit (and its riders!) in marketing discussions with transit agency partners

  • Maximize brand visibility for Transit in new partnership markets

  • Develop the marketing playbook to promote our repertoire of agency products like Royale and CX surveys via marketing kickoffs, press releases, launch kits, etc.

  • Create custom-tailored marketing plans for specific launches and customers, making sure the messaging and marketing channels are suited to each campaign and market

  • Join occasional calls with customers to provide ad hoc marketing recommendations, and gently guide them away from marketing faux pas by making sure they always know which assets and materials to use

  • Develop new ways for partners to engage with their riders that deepen agency love for Transit, and makes riders fall in love with our app even more

Content & Copywriting

• After a partnership deal closes, you’ll put your playbook into action: helping devise the launch comms and other post-sale material – writing agency update emails, engagement emails, press releases, LinkedIn agency partnership announcements, in-app banners, push notifications, and more

• Coordinate with graphic design and copy teams for larger campaigns

Coordination & Execution

• Be the primary marketing point of contact for Service Delivery (Partner Success and Launch) teams and partner agencies for marketing decisions

• Triage agency requests for marketing material (co-branded assets, one-page feature descriptions, etc.)

• Be capable of managing lots of pots on the stove, aka:

  • Following up on different project items, making sure all steps are completed

  • Support Marketing and Partnership Ops during conferences and launch events, while also helping Partner Success/Partnerships with on-site events preparation (dreaming up event swag, getting conference materials produced and printed, etc.)

  • Managing quick turnarounds on daily operational tasks (setting up in-app banners, creating email lists, managing email campaigns, drafting social media posts in Statusbrew, etc.)

Work cross-functionally with Growth, Partner Success, Launch, and Branding teams

✅ Requirements

• Fluently bilingual (French and English) with strong writing chops in English (95% of our transit agency partners operate outside of Québec)

• 3-5 years of marketing experience

• You’re familiar with our app and its various bells and whistles

• You’re a people person and feel comfortable representing Transit externally

• You live in Montreal and want to be part of office life

• You can work autonomously and make decisions independently

• You’ve got great project management and communication abilities, making sure nothing falls through the cracks as you navigate multiple projects with multiple stakeholders

• So much attention to detail you remember to put “airborne lizards” in the subject line of your email application

💯 Would be nice if

• You have transit industry experience (or a genuine curiosity for public transportation)

• You’re familiar with email marketing tools like Mailchimp and Hubspot

• You’re curious about AI and finding new ways to improve internal processes and tools

• You're comfortable working in an all-Mac environment

Don’t feel like all the requirements apply to you but you still think you’d be a great fit for Transit? Don’t hesitate to apply!

💰 Compensation and benefits

$80,000 - $100,000 CAD per year, based on experience

• Stock options

• RRSP/FHSA contributions

• Comprehensive medical and dental coverage

• 5 weeks vacation

• Four-day work week at full-time salary (yes, you read that right)

• Apple laptop and equipment

• $1,600 annual mobility allowance. STM? BIXI? Uber? E-bike? Scooter? Going car-free is free at Transit.

• A training and development budget

• Generous maternal/paternal/parental leave policy. Gotta fill out our tandem bicycles somehow!

• Flexible work hours

• Spend your days surrounded by first-rate teammates and the best view of Montreal and/or [insert exotic Zoom background]

• When you’re in the office: you’ll be in urbanist heaven, surrounded by Mile End’s urban gardens, bike paths, BIXI docks, bus stops, a metro station, and limitless restaurants… cafés… bars… concert halls… bagel boutiques…

• Communal lunch-and-learn with free food in the office each week

👨‍💻 A note on diversity

Public transit is used by overwhelmingly more women and people of colour than other modes of transportation. We try to make sure the diversity of our users is reflected in the team that serves them. Because when we include people of all races, genders, sexual orientations, ages, and identities — we end up building a better app for everyone who uses Transit.

We encourage candidates of all ages, genders, origins and orientations to apply. If you’d like to specify which pronouns you use, feel free to include that in your application email.

And if your lived experience has given you a unique perspective on all things transportation, mobility, accessibility, urbanism? Let us know, and we’ll make sure your application gets the attention it merits.

📬 How to apply

Send us your resume, some writing samples and any other material you think is relevant to jobs+marketing@transit.app. Include a quick summary of who you are and why you’re interested in the role! We look forward to meeting you.

PS: When you apply, let us know how you heard about the position! Whispers, grapevines, middle-of-the-night Google searches? We’re dying to know.

PPS: Unfortunately, we don't accept in-person applications or singing telegrams. Make your application sing instead!