We’re looking for someone to join our team and support our Unsplash+ growing community. You’ll work directly with the Head of Community to manage Unsplash+ contributor’s needs, developing help articles, work on new processes, reporting issues to product teams and reach out to new communities to scale the Unsplash+ contributor network.

Tasks and responsibilities:

• Manage communication to over 650+ artists through support in Slack, email, monthly newsletters, educational videos
• Be an advocate/voice for the community by collecting and sharing feedback to the Unsplash team
• Develop an engagement strategy for continuous support for Unsplash+ contributors
• Moderate the Unsplash+ slack group for contributors
• Create relevant support articles for contributors to improve the quality in their photography
• Build relationships with new networks of photographers to onboard onto Unsplash+
• Conduct workshops for the Unsplash+ contributor base
• Conduct interviews and surveys for subscribers to better understand their needs
• Report on the growth and retention of the Unsplash+ contributor base

Some experiences and abilities that would be helpful:

• Experience with scaling a creative community
• Strong copywriting, communication & visual skills
• Photography experience is a plus!

We’re looking for someone who:

• is comfortable being part of a small, autonomous, and distributed team and has a strong sense of ownership and accountability.
• has very strong communication skills
• is passionate about growing global communities & photography