Who we are:

Validere is the enterprise intelligence platform for the energy industry. Our all-in-one platform empowers energy companies to make smarter decisions by streamlining operations with integrated data, automation, and predictive insights.

Over 50 of the world’s leading energy companies rely on Validere’s technology and multidisciplinary experts to improve their operations and navigate complex compliance requirements with clarity and ease. The company has offices in Houston, Calgary, and Toronto.

About the role:

As an engagement manager, you will be responsible for managing client accounts, which includes ensuring smooth implementation of the software, building strong client relationships, and demonstrating a deep understanding of how users can leverage the tool to meet their business needs. You’ll be involved in scoping engagements for pre-sales, developing and executing on delivery plans, and looking for further opportunities for clients to engage with Validere.

Key Responsibilities:

• Champion client engagements to deploy our software, ensure user adoption, and provide strategic advisory services, while cultivating meaningful relationships with clients to ensure their success and satisfaction

• Spearhead the adoption of industry-leading best practices, empowering clients to optimize their experience using our product and expertise

• Foster a culture of continuous improvement, where your ideas and leadership will shape cross-functional processes that elevate the customer journey

• Lead a dynamic team of technical and subject matter experts, leveraging their skills to meet strategic client goals while identifying new value creation opportunities

• Partner with our Sales team to scope client engagements by providing strategic advisory and technical support throughout the pre-sales process

Qualifications:

• Strong track record of successfully managing teams and projects with 3+ years of experience. Bonus points for managing software implementations, consulting engagements, and other technology projects

• First-principles thinking – you have the strong desire to understand any topic at a deeper level than most, and are unsatisfied with decisions based on convention or unjustified assumptions

• Ability to work in a fast-paced environment, formulate and test hypotheses quickly and efficiently

• Growth mindset, curiosity, passion for learning new things

• Expert communication skills - both oral and written - with the ability to tailor messaging for technical, business, and executive audiences

• Strong grasp of math and statistics, understanding of chemistry/physics; business-logic-level understanding of software implementations, IoT, automation techniques, and other technologies

• Preferred: Experience with environmental consulting, including regulatory, compliance and permitting

• Preferred: Experience with software implementations, customer success, and business process consulting
  

Benefits

• Competitive compensation

• Comprehensive health and dental benefits

• Stock options (at Validere, we're all owners)

• Flexible working arrangements

• Professional development budget to master your craft

• Generous time-off with parental/family leave

• Quarterly Employee Wellbeing Days

• Great Place to Work Certified

• An inclusive, ego-free environment where diversity of people and thought is valued

• Opportunity to impact the trajectory of a fast growing tech company
  

Validere is an equal employment opportunity employer. We welcome and encourage applications from everyone regardless of race, color, religion, gender, sexual orientation, age, or disability status. Accommodations are available on request for candidates taking part in all aspects of the interview process and beyond. We are committed to providing an inclusive, open, and diverse work environment.