About Zeffy

🌬 At Zeffy, we believe nonprofits need access to the best technology to have more impact, but most of them don’t have any budget left for technology. That’s why we have developed a powerful fundraising platform and made it entirely free! Our mission is to empower all nonprofits to solve the world’s biggest problems.

🚀 With 50,000+ nonprofits using Zeffy, we are at an exciting stage of our journey. We have helped nonprofits raise $1 billion, and with 200% year-over-year growth, we aim to support more than 300,000 nonprofits by the end of 2026.

😍 Zeffy user onboarding is fully self-serve (we don’t have a sales team) and our product being free, we must ensure we are always delivering an incredibly smooth and delightful UX via our product.

🌱 Zeffy is a B-Corp company with a dedicated team and ambitious goals. We’re here to make a difference, driven by the will to create a better world.

About the role

🔮 While Zeffy began as a fundraising platform, our long-term vision is to become the comprehensive one-stop-shop for small and medium nonprofits all along their journey (nonprofit creation, fundraising, donor communication, banking, reporting, etc.).

As a Principal Product Manager (reporting to our Head of Product), you will lead our expansion efforts starting with our most promising diversification opportunity: our CRM. We already have a first product and a fit, and now our goal is to get 80% of our fundraising users to use our CRM in two years.

Your mission?

👉 Build the best CRM possible for small and medium nonprofits. 🌟

More precisely you will:

• Deep dive to understand precisely our users, our data, and the competition to identify the most impactful opportunities to focus on.
• Develop an inspiring product vision for Zeffy CRM and define a roadmap to get there iteratively.
• Validate your assumptions through testing and feedback loops.
• Create compelling product “one pagers” with clearly defined opportunities, simple & elegant high level solutions that aligns design, engineering and leadership on the opportunity.
• Track key performance indicators for product success and implement submetrics (+ conduct A/B test when relevant).

What makes this role unique?

At Zeffy, our Product Managers embody true product craftsmanship. We've cultivated an environment where PMs can focus deeply on understanding user needs and business impact, whereas Product Designers and Developers have more ownership on delivery.

This focused approach enables you to maximize your impact and build extraordinary products that nonprofits love.

We've built a strong product culture fueled by exceptional talent density. We're selective in our hiring, compensate at top of market, and prioritize both technical excellence and cultural alignment. This means you'll work exclusively with highly skilled, motivated colleagues who share these core values:

• Impatient to have impact: We're driven by our mission to help millions of nonprofits achieve more. We relentlessly prioritize high-value initiatives that deliver results quickly.
• Mutual aid: We recognize that collective intelligence outperforms individual brilliance. We over-prioritize supporting our colleagues and celebrate team success over personal achievement.
• Simplicity: We've created an environment where substance trumps politics. We communicate directly, make decisions based on evidence rather than hierarchy, and ensure the best ideas win regardless of who proposes them.

Preferred experience

⭐ MUST HAVES

• 6+ years of experience as a Product Manager / Leader or Startup Founder
• Successful experience in a fast-moving start-up or scale-up environment
• Extensive experience running user interviews to uncover their real unmet needs
• Experience (in)validating Product Market Fit for new products approach with either clear success or valuable learnings
• Experience working on user facing products with great UX (ex: B2C or modern B2B products like Alan, BackMarket, Qonto, Payfit, etc.)

🪴 NICE TO HAVES

• Experience working on products for SMB (small & medium businesses)
• Experience in products with a full marketing and product led acquisition
• Experience in the nonprofit sector
• Experience in the US market

What’s in it for you

• More on the salary

  We're seeking a highly experienced professional to become Zeffy's go-to expert in crafting exceptional products. If you feel your expertise exceeds the described seniority level, send us a message! Chances are we're looking for exactly someone with your expertise, and we'll be willing to discuss fair compensation!

  Seniority and Compensation Range:

  • Minimum Qualification: 6+ years as Product Manager / Leader or Startup Founder
  • Salary Range: €90,000 to €120,000 + stock options

• 🏖️ 5 weeks including + RTT day
• 💰 Competitive stock option program
• 🏥 Health insurance and Access to Alan platform
• 💆 Wellness Allowance: such as sports, nutrition, personal development, and mental health.
• 🚌 Public transportation: 50% reimbursement of monthly subscriptions.
• 🤝 Team volunteering
• 🏢 Offices located in the heart of the 11th arrondissement, with possibility of flexible, remote work.
• 🌍 Offsite summit once a year with the entire team

Recruitment Process

• Call with Recruiter (video call, 45min)
• Meeting with the Head of Product (video call, 1.5h)
• Paid Case Study (2-part process: take-home assignment + in-person presentation, total 6h)
• Cultural interview with leadership (in-person, 1h)
• Team Lunch + Reference check
• Job offer

💡 Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't check every box. If this applies to you and you are interested in the position, we'd love to hear from you!